Privacy Policy
Privacy Policy
Welcome to EverFrames. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.everframes.ca, use our mobile app, or make a purchase from us.
By accessing our services, you consent to the terms outlined below.
1. Information We Collect
When you interact with EverFrames, we may collect the following types of information:
Personal Information
We may collect details such as:
- Your name, billing address, and shipping address
- Email address and phone number
- Payment information (processed securely through third-party providers like Stripe)
- Order history, preferences, and customer communication records
Non-Personal Information
We may also collect non-identifiable data such as browser type, device type, IP address, and general site usage. This information helps us improve your experience and optimize website performance.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations, updates, and respond to customer inquiries
- Enhance our website, app, and overall user experience
- Share exclusive offers and updates (only with your consent)
- Maintain the security and integrity of our platform
We never sell, rent, or trade your personal information to third parties.
3. Payment Processing
All transactions are processed securely through Stripe, a trusted third-party payment provider used by leading global retailers.
Stripe employs advanced encryption and strict data protection standards to keep your financial details secure.
For more information, please visit www.stripe.com.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Remember your preferences and cart contents
- Improve website functionality and performance
- Analyze site traffic and user behavior to better serve you
You may disable cookies through your browser settings, but doing so may affect certain site features or functionality.
5. Data Storage and Protection
Your personal information is stored on secure servers. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse.
Although no online system is completely immune to threats, we take all reasonable precautions to safeguard your information.
6. Sharing Your Information
We may share limited information with trusted partners who assist us in providing our services, including:
- Payment processing (e.g., Stripe)
- Shipping and order fulfillment
- Website hosting, analytics, and maintenance
All third-party partners are contractually obligated to protect your information and use it only for the purpose of providing these services.
7. Your Rights Under Canadian Law (PIPEDA)
As a Canadian customer, you are entitled to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent for certain uses of your data (subject to legal or contractual restrictions)
To exercise these rights, please contact us at info@everframes.ca.
8. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Once your information is no longer needed, it is securely deleted or anonymized.
9. Children’s Privacy
EverFrames does not knowingly collect or store personal information from individuals under the age of 16.
If we discover that we have inadvertently collected such information, we will delete it promptly.
10. Accessibility
EverFrames is committed to providing an accessible online experience for all customers, including those with disabilities.
If you encounter any accessibility barriers or wish to provide feedback, please contact us at accessibility@everframes.ca.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or to comply with evolving privacy laws.
The “Last Updated” date at the top of this page indicates when the latest revision took effect.
All updates will be posted on www.everframes.ca, and continued use of our services constitutes acceptance of these updates.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
EverFrames Inc.📍 Ontario, Canada
📧 Email: info@everframes.ca
🌐 Website: www.everframes.ca
